Customer Service Representative - State Farm Agent Team Member
Full Time in Philadelphia - PA
Responsive recruiter
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Representative – Sales & Service Focus
The Hutcheon Agency – State Farm Insurance
We have two agency locations in Philadelphia (19123 and 19127) and are hiring for both!
Are you a competitive, sales-driven professional who also delivers excellent customer service? The Hutcheon Agency is looking for a Customer Service Representative who can fuel growth by driving sales while supporting customers with dependable service.
This is a fully licensed position (Property & Casualty and Life & Health). If you are not currently licensed, you must be willing to obtain your licenses with our full support.
What You’ll Do
- Engage in Sales – Confidently discuss insurance products, identify customer needs, and close sales with both warm and cold leads.
- Support Clients – Answer inquiries, assist with policy changes and updates, and provide clear solutions.
- Claims & Follow-Up – Process insurance claims and ensure timely communication with customers.
- Stay Organized – Maintain accurate customer records and coordinate with team members for smooth operations.
What We’re Looking For
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to manage multiple tasks at once.
- Experience in sales, customer service, or account management is a plus.
- Current P&C and L&H licenses—or a willingness to obtain them with our support.
Why You’ll Love Working Here
- Competitive base pay with commission and performance bonuses.
- Full licensing support and ongoing professional development.
- A positive, collaborative team environment.
- An opportunity to help individuals, families, and businesses protect what matters most.
Compensation $50,000.00 - $70,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none