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Customer Relations Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter
Benefits
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Relations Representative – Sales & Service Focus

The Hutcheon Agency – State Farm Insurance
We have two agency locations in Philadelphia (19123 and 19127) and are hiring for both!
Are you a competitive, sales-driven professional who also delivers outstanding service? The Hutcheon Agency is seeking a Customer Relations Representative who can fuel agency growth through proactive sales while providing dependable support to our clients.
This is a fully licensed role (Property & Casualty and Life & Health). If you are not currently licensed, you must be willing to obtain your licenses with our full support.
What You’ll Do
  • Drive Growth – Engage in sales conversations, recommend insurance products, and convert leads into loyal clients.
  • Support Clients – Manage customer inquiries, assist with policy changes, and provide clear, timely solutions.
  • Enhance Retention – Contribute to customer retention strategies through strong relationships and proactive service.
  • Collaborate with the Team – Coordinate with colleagues to ensure smooth operations and excellent customer experiences.
What We’re Looking For
  • A sales-dominant mindset with confidence in building relationships and closing business.
  • Strong communication and problem-solving skills.
  • Ability to stay calm and professional in high-stress situations.
  • Prior customer service or sales experience preferred.
  • Licensed in Property & Casualty and Life & Health (or willingness to obtain with agency support).
Why Join The Hutcheon Agency?
  • Competitive base salary plus commission and bonus opportunities.
  • Full licensing support and professional growth pathways.
  • A positive, team-focused culture with room for advancement.
  • The chance to make a lasting impact in your community while building a rewarding career.
Compensation $50,000.00 - $70,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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